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Froggy Jumps
Froggy Jumps

The Heart of Care Quiz

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The Heart of Care Quiz

Froggy Jumps

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About this activity

Culture, words, and conversations

Created by

Mary Elizabeth Roldan
Mary Elizabeth Roldan
Philippines

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The Heart of Care Quiz
 

Froggy Jumps

The Heart of Care QuizOnline version

Culture, words, and conversations

by Mary Elizabeth Roldan
1

What is person-first language example from the material?

2

Which term should be avoided to reduce power struggles?

3

The iceberg model suggests that what percent of culture lies beneath the surface?

4

What does LEARN stand for in the cultural humility framework?

5

What is a key goal in handling disagreements professionally?

6

Which protocol helps structure difficult conversations about bad news?

7

What should you do first in a de-escalation approach?

8

Which communication technique uses ‘I feel’ instead of ‘you always’?

9

What is the primary purpose of cultural humility in healthcare?

10
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What is the recommended practice after delivering difficult news?

 
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