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Crucigrama: Empatizar en Design Thinking
 

Crossword Puzzle

Crucigrama: Empatizar en Design ThinkingOnline version

Conceptos clave para empatizar con usuarios.

by Karen Fuertes
1

capacidad de comprender emociones y necesidades ajenas.

2

persona para la que se diseña un producto o servicio.

3

accion de mirar atentamente contextos para entender problemas.

4

proceso de preguntar para obtener información directa.

5

perfil ficticio que representa a un usuario objetivo.

6

versión preliminar de una idea para explorar su funcionamiento.

7

etapa de generar ideas para resolver un reto.

8

diagrama visual que resume insights y relaciones.

9

Sentimientos del usuario

10

Lo que el usuario requiere

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5
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