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Froggy Jumps
Froggy Jumps

Quiz Layanan Bisnis

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Quiz Layanan Bisnis

Froggy Jumps

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About this activity

Quiz singkat tentang layanan bisnis

Created by

Sella Oktaviani Hasanudin
Sella Oktaviani Hasanudin
Indonesia

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Quiz Layanan Bisnis
 

Froggy Jumps

Quiz Layanan BisnisOnline version

Quiz singkat tentang layanan bisnis

by Sella Oktaviani Hasanudin
1

Kegiatan untuk memenuhi kebutuhan pelanggan baik internal maupun eksternal adalah...

2

Sebutkan salah satu peran layanan bisnis....

3

Sebutkan ciri pelayanan yang baik....

4

Menilai suatu pelayanan dapat dilihat melalui 5 aspek, apa sajakah aspek tersebut?

5

Staf yang cepat tanggap dalam memberikan pelayanan merupakan salah satu penilaian dari aspek

6

Apa saja yang perlu diterapkan oleh pegawai dalam memberikan layanan bisnis, kecuali?

7

Etika pelayanan yang harus diterapkan oleh pemberi layanan adalah....

8

Berikut yang termasuk contoh layanan bisnis adalah…

9

Penampilan karyawan dan fasilitas kantor termasuk dalam aspek…

10

Sikap ramah, sopan, dan menghargai pelanggan termasuk dalam aspek…

11

Media yang berisi daftar produk atau jasa yang ditawarkan kepada pelanggan, dilengkapi dengan informasi seperti nama produk, harga, deskripsi, dan gambar

12

Apa yang tidak termasuk kedalam fungsi katalog dalam layanan bisnis

13

Kelebihan menggunakan katalog manual adalah....

14

Kekurangan menggunakan katalog manual adalah....

15

Kelebihan menggunakan katalog digital adalah....

16

Kekurangan menggunakan katalog digital adalah....

17

Manakah yang termasuk ke dalam katalog manual....

18

Manakah yang termasuk ke dalam katalog digital....

19

Tujuan penggunaan katalog dalam layanan bisnis adalah…

20

Salah satu manfaat layanan bisnis bagi perusahaan adalah…

 
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