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Created by

carolina prieto
carolina prieto
Colombia

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B1.1-Complaint emailOnline version

Complete the email with the correct expresssions or words

by carolina prieto
1

Subject : About Recent

Dear Customer Service Manager ,

I am writing to complain about the service I received at your company recently .

I that your staff was polite at the beginning . They were friendly and made a good first impression . However , I when it comes to how my problem was handled later . In my opinion , the service became slow and unclear .

I understand that the place was busy , and I agree that delays can happen . Even so , I sure that customers should receive clear information about what is happening . Unfortunately , no one explained the situation to me .

I see your point about having many clients , but I am with the lack of communication . I am better organization would improve the service .

I consider that your company usually offers good service . Exactly , this is why I was surprised by this experience . Sadly , this time the service did not meet my expectations .

I would appreciate a solution to this problem , or else I will consider using a different company in the future .

Thank you for your time . I look forward to your response .

,
Lois e

 
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