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Froggy Jumps
Froggy Jumps

CLIENTE FANTASMA 1 Q2 2026

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CLIENTE FANTASMA 1 Q2 2026

Froggy Jumps

(42)
Played 333 %Accuracy 93 Average time 02:26
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About this activity

CLIENTE FANTASMA 1 Q2 2026

Created by

Gabriela Pazmiño
Gabriela Pazmiño
Ecuador
This game is a version of
CLIENTE FANTASMA 7 Q4

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CLIENTE FANTASMA 1 Q2 2026
 

Froggy Jumps

CLIENTE FANTASMA 1 Q2 2026Online version

CLIENTE FANTASMA 1 Q2 2026

by Gabriela Pazmiño
1

¿Desde qué sección debe ingresar el cliente para consultar el seguimiento de sus reclamos mediante la BM?

2

Si cliente desea validar el valor minimo a pagar de su tarjeta de crédito, por que canal se debe direccionar

3

Si el cliente desea revisar los movimientos específicos realizados con la tarjeta de crédito, debe ingresar a

4

Si un cliente desea volver a compartir el comprobante posteriormente a la transferencia realizada, hasta que tiempo se puede compartir

5

¿Cuál es el monto mínimo requerido para realizar un depósito en CNB en tema de reactivación de cuentas ?

6

¿En que productos se debe afiliar al cliente a los canales digitales?

7

¿El cliente como debe generar el turno para la atención en agencias?

8

3.Si un cliente se acerca a realizar un pago de crédito por ventanilla, ¿qué se debe hacer?

9

Si el cliente solicita una tarjeta de debito con un Ejecutivo de servicios transaccionales que tiene un rol mixto que debe indicar al cliente

10

¿Dentro del protocolo para abordaje de clientes que se encuentran esperando en el hall, se encuentra el punto dar Tips de Seguridad?

11

¿Dentro del protocolo para abordaje de clientes que se encuentran esperando en el hall, en la despedida debemos mencionar algo más en que le pueda servir?

12

¿Cual es la primera recomendación que le damos a un cliente para validar sus transferencias ?

 
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