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Crossword Puzzle
Crossword Puzzle

Crucigrama: Estándares de servicio

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Crucigrama: Estándares de servicio
 

Crossword Puzzle

Crucigrama: Estándares de servicioOnline version

Estándares clave para un buen servicio

by Nilson Castillo
1

Logro de resultados óptimos con recursos disponibles sin desperdicio

2

Cumplimiento de horarios establecidos al atender

3

Capacidad de entender y compartir los sentimientos del otro

4

Conjunto de reglas o pasos establecidos para realizar una tarea

5

Nivel de excelencia de un servicio según estándares

6

Capacidad de resolver un problema o petición del cliente

7

Manera respetuosa y agradable de comunicarse

8

Grado de conformidad del cliente con el servicio recibido

1
2
8
3
4
7
5
 
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