New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Froggy Jumps
Froggy Jumps

Protocolo de Atención al Cliente

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Protocolo de Atención al Cliente

Froggy Jumps

(7)
Played 34
Create copy

About this activity

Evaluación de conceptos clave

Created by

MILAGROS FERNANDEZ MARIA
MILAGROS FERNANDEZ MARIA
Dominican Republic

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Protocolo de Atención al Cliente
 

Froggy Jumps

Protocolo de Atención al ClienteOnline version

Evaluación de conceptos clave

by MILAGROS FERNANDEZ MARIA
1

¿Cuál es el primer paso al responder una solicitud de atención al cliente?

2

¿Qué debe incluirse en la apertura de una llamada de atención al cliente?

3

¿Cómo debemos tratar a un cliente molesto?

4

¿Qué aspecto es clave para un protocolo de atención escrito?

5

¿Cuál es una buena práctica al finalizar una interacción?

6

¿Qué debe evitarse al comunicarse por correo electrónico de servicio?

7

¿Qué factor mejora la experiencia del cliente en canales digitales?

8

En una queja, ¿qué acción demuestra seguimiento efectivo?

9

¿Qué elemento es fundamental en el protocolo de atención telefónica?

10

¿Cómo debe gestionarse la información confidencial del cliente?

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.