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Crossword Puzzle
Crossword Puzzle

UF 349. Servicio al cliente

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You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
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UF 349. Servicio al cliente

Crossword Puzzle

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About this activity

Conceptos clave de atención al cliente.

Created by

Spain
This game is a version of

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UF 349. Servicio al cliente
 

Crossword Puzzle

UF 349. Servicio al clienteOnline version

Conceptos clave de atención al cliente.

by Celes
1

Acción de escuchar y responder a las necesidades del usuario.

2

Persona que recibe productos o servicios a cambio de pago.

3

Conjunto de tareas o prestaciones ofrecidas para satisfacer necesidades.

4

Expresión de insatisfacción para buscar solución o reparación.

5

Constancia o número de seguimiento emitido para gestionar un requerimiento.

6

Compromiso del vendedor sobre la calidad y reparación o reposición.

7

Acto de intercambiar bienes o servicios por dinero.

8

Asistencia técnica o de atención para resolver problemas.

2
7
4
1
3
6
8
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