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Formal Complaint Letter Quiz

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Formal Complaint Letter Quiz

Yes or No

Played 7
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About this activity

Yes/No statements about complaint letters

Created by

Ona Mikašauskienė
Ona Mikašauskienė
Lithuania

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Formal Complaint Letter Quiz
 

Formal Complaint Letter QuizOnline version

Yes/No statements about complaint letters

by Ona Mikašauskienė
1

To make matters worse, I had a smooth and pleasant experience.

2

I believe you should give me a refund.

3

Unfortunately, the service was unsatisfactory.

4

This was most inconvenient.

5

I am writing to complain about a service.

6

I am writing to praise the service and compliment the staff.

7

The problem was resolved quickly and without any trouble.

8

I feel that you should improve customer service and change how you handle complaints.

9

I do not expect any compensation or apology.

10

You should ignore customer feedback and maintain the current procedures.

 
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