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Froggy Jumps
Froggy Jumps

PQRS y Policía Nacional

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PQRS y Policía Nacional

Froggy Jumps

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About this activity

PQRSPolicía

Created by

Alli Yusûn
Alli Yusûn
Colombia

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PQRS y Policía Nacional
 

Froggy Jumps

PQRS y Policía NacionalOnline version

PQRSPolicía

by Alli Yusûn
1

¿Qué significa PQRS en el contexto de atención ciudadana?

2

¿A qué entidad corresponde la atención de PQRS en este tema?

3

¿Si reporta mala atención de un uniformado?

4

¿Cuál es la diferencia entre Queja y Reclamo?

5

¿Qué canales pueden usarse para presentar PQRS?

6

¿Cuál es un plazo típico para una respuesta en PQRS?

7

Qué información suele requerirse al presentar PQRS?

8

¿Qué no se debe hacer al presentar PQRS?

9

Si no se atiende un PQRS, ¿qué opción suele existir?

10

¿De que habla la Ley 1755 de 2015 y las PQRS?

11

¿Si un ciudadano solicita información?

 
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