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Asertividad en el entorno laboral

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Asertividad en el entorno laboral

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About this activity

Comunica con respeto y claridad

Created by

RODRIASEO LTDA
RODRIASEO LTDA
Colombia

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Asertividad en el entorno laboral
 

Asertividad en el entorno laboralOnline version

Comunica con respeto y claridad

by RODRIASEO LTDA
1

La asertividad significa evitar expresar desacuerdos por completo.

2

En una conversación asertiva, nunca se deben usar palabras como 'yo siento'.

3

El lenguaje corporal neutral facilita la recepción del mensaje.

4

La escucha activa es parte de la comunicación asertiva.

5

Expresar opiniones con un tono firme pero respetuoso reduce malentendidos.

6

La retroalimentación negativa debe hacerse siempre de forma pública para que todos la vean.

7

Pedir retroalimentación de forma directa y específica ayuda a mejorar el desempeño.

8

La asertividad implica expresar necesidades y límites de forma respetuosa.

9

La asertividad es lo mismo que ser dominante o agresivo.

10

La empatía no es necesaria en la comunicación asertiva.

 
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