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About this activity

habilidades de comunicacion

Created by

Eva izquierdo
Eva izquierdo
Spain

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Respuestas a los clientesOnline version

habilidades de comunicacion

by Eva izquierdo
1

" Hola , gracias por contactarnos ¿ En qué puedo ? "
" Lamentamos lo ocurrido , vamos a lo antes posible . "
" Gracias por tu paciencia , estamos tu caso . "
" Para poder ayudarte mejor , ¿ podrías más información ? "
" Te responderemos en un plazo de - horas . "

2

Entendemos tu molestia y queremos cuanto antes . "
" Vamos a revisar lo sucedido y te daremos una . "
" Gracias por informarnos , esto nos ayuda a nuestro servicio . "
" Queremos asegurarnos de que tu experiencia sea . "
" Te ofrecemos la siguiente solución : cambio , o reposición . "

3

Sentimos sinceramente lo ocurrido y vamos a hacernos cargo de la . "
" Comprendemos tu frustración , por eso vamos a tu caso . "
" Aunque normalmente no ocurre , en este caso ha habido un error . "
" Nos a que esto no vuelva a suceder . "
" Como compensación , podemos ofrecerte un o reembolso parcial . "

4


" La sonrisa también se transmite , incluso a . "
" el éxito empieza con un excepcional "


" La confianza se construye en cada . "

" La del servicio es el reflejo de tu compromiso . "



" Hoy puedes convertir un mal día en una gran . "

" El éxito empieza con un servicio . "
" Haz siempre más de lo esperado "

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