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Froggy Jumps
Froggy Jumps

Hotel ESP: Front Desk English Quiz

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Hotel ESP: Front Desk English Quiz

Froggy Jumps

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About this activity

English for hotel staff

Created by

makhliyo khayitova
makhliyo khayitova
Uzbekistan

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Hotel ESP: Front Desk English Quiz
 

Froggy Jumps

Hotel ESP: Front Desk English QuizOnline version

English for hotel staff

by makhliyo khayitova
1

When a guest arrives, what is a polite front desk greeting?

2

Which phrase best asks for a guest’s reservation number?

3

What is an appropriate way to confirm a booking date?

4

How should you respond to a guest requesting a wake-up call?

5

What is suitable to say when a guest asks about Wi-Fi?

6

How do you offer extra services without being pushy?

7

What phrase demonstrates good service for a faulty room issue?

8

Which line is appropriate when checking out a guest?

9

What should you say to greet a guest entering the lobby?

10

Which sentence helps handle a mistaken booking politely?

 
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