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Juan David Chacón- Monitoreo

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Juan David Chacón- Monitoreo

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Actividad de monitoreo para el agente Juan David Chacón para que pueda trabajar en sus oportunidades de mejora e incrementar su desarrollo y trabajo profesional.

Created by

Andrea Cortés
Andrea Cortés
Colombia

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Juan David Chacón- Monitoreo
 

Juan David Chacón- MonitoreoOnline version

Actividad de monitoreo para el agente Juan David Chacón para que pueda trabajar en sus oportunidades de mejora e incrementar su desarrollo y trabajo profesional.

by Andrea Cortés
1

¿Es correcto mencionar primero los datos que aparecen en el sistema para que el ciudadano solo me diga si son ciertos o no?

2

¿Debo retomar la llamada cada 2 minutos como máximo, incluso si sigo validando procesos de incumplimiento de alimentos?

3

¿Si un ciudadano acepta el envío de la grabación de la llamada, es obligatorio dejar esto registrado en las observaciones del SIM?

4

¿Se considera una gestión eficiente del tiempo solicitar un "hold" de casi 3 minutos para validar información que debería ser de dominio básico en la línea?

 
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