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Froggy Jumps
Froggy Jumps

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Manejo de objeciones

Froggy Jumps

Played 27 %Accuracy 85 Average time 01:45
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Created by

diana Patiño
diana Patiño
Ecuador

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Froggy Jumps

Manejo de objecionesOnline version

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by diana Patiño
1

Un cliente dice: “Ese medicamento está muy caro”. ¿Cuál es la mejor respuesta usando la técnica beneficio–característica?

2

Un cliente duda en comprar un jarabe porque no lo conoce. ¿Qué técnica estás aplicando si dices: “Muchos clientes lo usan y han tenido buenos resultados”?

3

El cliente dice: “Solo quiero lo que me dijo mi hermano”. ¿Qué técnica aplicarías para sugerir un complemento?

4

Un cliente dice: “No tengo dinero suficiente”. ¿Cuál es la mejor forma de manejar la objeción?

5

Si un cliente dice: “Voy a pensarlo”, ¿cuál es una respuesta adecuada usando la técnica de doble alternativa?

6

El cliente dice: “Solo quiero lo más básico”. El vendedor responde: “Claro, aunque por un poco más puede llevar uno más completo que actúa más rápido”. ¿Qué técnica está usando para manejar la objeción?

7

El cliente dice: “No quiero gastar más”. El vendedor responde: “Le entiendo, pero también puede llevar este protector gástrico para evitar molestias por el medicamento”. ¿Qué técnica está aplicando?

8

El cliente dice: “No sé cuál opción elegir”. El vendedor responde:

9

El cliente comenta: “Nunca he usado ese producto”. ¿Cómo responderías?

 
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