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Video Quiz

Video Quiz: Offering Help and Services

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Video Quiz: Offering Help and Services

Video Quiz

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About this activity

1. Watch the BBC Learning English video to understand how to offer help and services in a professional environment
2. Identify and analyze formal and informal expressions used by the characters in various social situations
3. This activity is designed to lower learning anxiety and improve socio-pragmatic competence through digital media

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Rahma
Rahma
Indonesia

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Video Quiz: Offering Help and Services
 

Video Quiz: Offering Help and ServicesOnline version

1. Watch the BBC Learning English video to understand how to offer help and services in a professional environment 2. Identify and analyze formal and informal expressions used by the characters in various social situations 3. This activity is designed to lower learning anxiety and improve socio-pragmatic competence through digital media

by Rahma
QR
1

What is the man's current condition?

Select one or more answers

2

Which of these is the most informal way to offer help according to the narrator?

Select one or more answers

3

Anna says, "Is there anything I can do?". What kind of expression is this?

Select one or more answers

4

What phrase does Anna use to help Mr. Lime with his coat?

5

If you want someone to call you when they need something, what should you say?

Select one or more answers

Explanation

The correct answer is 'B'. The man is overwhelmed because he has two meetings at the same time. This is why he needs someone to offer him help.

The correct answer is 'B'. "Can I give you a hand?" is an informal expression. We use it with friends or colleagues we know well. For strangers or bosses, we use more formal phrases.

The correct answer is 'A'. "Is there anything I can do?" is a formal way to offer help. It is very polite and suitable for a professional office environment.

The correct answer is 'B'. Anna uses "Let me help..." while she is actually performing the action. This shows a direct and helpful attitude in a semi-formal situation.

The correct answer is 'C'. "Give me a shout if you need anything" is a common informal idiom. It means "Let me know" or "Call me" when you need assistance in the future.

 
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