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Crossword Puzzle
Crossword Puzzle

Gestão de conflitos

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Gestão de conflitos
 

Crossword Puzzle

Gestão de conflitosOnline version

Gestão de conflitos

by Isabel Quinta
1

Identificação de interesses comuns entre as partes numa negociação

2

Processo de criar várias soluções possíveis para um problema

3

Tipo de negociação em que ambas as partes saem beneficiadas

4

Acordo claro que evita mal-entendidos futuros

5

Capacidade de adaptar posições para chegar a um acordo

6

Trocas feitas entre as partes para alcançar entendimento

7

Forma de expressar ideias de modo claro e assertivo

8

Processo de discutir para chegar a um entendimento

9

Situação em que existem diferenças entre pessoas

10

Relação fortalecida através de confiança e acordos

3
5
6
9
8
4
2
7
10
 
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