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Crossword Puzzle
Crossword Puzzle

Customer Service Crossword

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Customer Service Crossword
 

Crossword Puzzle

Customer Service CrosswordOnline version

Key terms in customer service

by Javier Mijangos
1

A statement that something is wrong with a product or service.

2

A problem or topic to be discussed.

3

Money returned after a return or dissatisfaction.

4

A new item given instead of the original.

5

Comments about the service or product to improve it.

6

Feeling of happiness with a service or product.

7

Being courteous in speech and behavior.

8

Ability to understand another's feelings.

9

Ability to stay calm and wait.

10

Latest date or time by which something must be done.

11

Further action or communication after an initial contact.

12

Help offered to customers.

13

To request higher level help because issue is not solved.

14

Process of charging and paying for products or services.

15

An exchange of goods or money.

16

Promise of repair or replacement for a product.

17

To send back a purchased item.

18

A question or request for information.

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