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Crossword Puzzle
Crossword Puzzle

PQRS en ICONTEC: conceptos y procedimientos

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PQRS en ICONTEC: conceptos y procedimientos

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About this activity

Crucigrama para afianzar conceptos clave sobre PQRS

Created by

Andres Felipe Jimenez Lopez
Andres Felipe Jimenez Lopez
Colombia

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PQRS en ICONTEC: conceptos y procedimientos
 

Crossword Puzzle

PQRS en ICONTEC: conceptos y procedimientosOnline version

Crucigrama para afianzar conceptos clave sobre PQRS

by Andres Felipe Jimenez Lopez
1

Expresión de insatisfacción presentada a ICONTEC.

2

Solicitud de información sobre el servicio.

3

Recomendación para mejorar productos o servicios.

4

Reconocimiento por conductas de funcionarios.

5

Persona u organización que usa servicios y reclama.

6

Queja de extremo sensible con posibles riesgos.

7

Reparar, compensar o indemnizar un daño.

8

Unidad responsable de gestionar PQRS.

1
8
4
5
2
3
 
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