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Froggy Jumps
Froggy Jumps

Errores del camarero: aprendizaje práctico

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Errores del camarero: aprendizaje práctico

Froggy Jumps

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About this activity

Errores y buenas prácticas

Created by

César Reviriego
César Reviriego
Spain

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Errores del camarero: aprendizaje práctico
 

Froggy Jumps

Errores del camarero: aprendizaje prácticoOnline version

Errores y buenas prácticas

by César Reviriego
1

¿Qué error es crítico al recibir a un cliente por primera vez?

2

¿Qué no se debe hacer al tomar la orden?

3

¿Qué acción evita un servicio correcto al llegar a la mesa?

4

¿Qué puede perjudicar la experiencia del cliente al momento de servir?

5

¿Qué error afecta la seguridad alimentaria?

6

¿Qué demuestra mala atención al cliente?

7

¿Qué práctica reduce la eficiencia en el servicio?

8

¿Cuál es una error común al entregar la cuenta?

9

¿Qué conducta es adecuada tras un error en la mesa?

10

¿Qué gestión mejora la experiencia al cliente?

11

Que debe evitarse a toda costa cuando servimos a un cliente en la mesa

12

Cuando un cliente nos pone una queja, que es lo peor que se puede hacer

 
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