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Froggy Jumps
Froggy Jumps

Recepción Hotelera: Claves y Roles

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Recepción Hotelera: Claves y Roles

Froggy Jumps

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Played 5
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About this activity

Conoce la recepción y su ciclo

Created by

José Miguel Martínez
José Miguel Martínez
Dominican Republic

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Recepción Hotelera: Claves y Roles
 

Froggy Jumps

Recepción Hotelera: Claves y RolesOnline version

Conoce la recepción y su ciclo

by José Miguel Martínez
1

¿Qué función principal cumple la recepción en un hotel?

2

¿Qué tipo de hotel suele requerir una recepción muy rápida para tareas de trabajo?

3

En un resort, ¿qué debe hacer la recepción?

4

¿Quién supervisa el Departamento de Recepción y el de Ama de Llaves?

5

¿Qué característica es clave en la higiene del recepcionista?

6

Según el ciclo del huésped, ¿qué etapa sigue a la llegada (check-in)?

7

Durante la estancia, ¿qué tipo de apoyo ofrece la recepción?

8

¿Qué aspecto de la comunicación es vital para la recepción?

9

¿Qué incluye típicamente el check-out?

10

¿Qué describe mejor al recepcionista?

 
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