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Froggy Jumps
Froggy Jumps

Conflictos a bordo INA

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Conflictos a bordo INA

Froggy Jumps

Played 3
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About this activity

Preguntas básicas de como manejar conflictos a bordo

Created by

Leidy Díaz
Leidy Díaz
Costa Rica

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Conflictos a bordo INA
 

Froggy Jumps

Conflictos a bordo INAOnline version

Preguntas básicas de como manejar conflictos a bordo

by Leidy Díaz
1

¿Que es un conflicto?

2

¿Por que son importantes los conflictos?

3

Cual de los siguientes conflictos están bien asociados...

4

Dos mecanismos para resolver conflictos son...

5

Un ejemplo del mal manejo información sensible a bordo es...

6

¿Que hacer con las quejas y sugerencias?

7

¿Que NO hacer con las quejas y sugerencias?

8

Un procedimiento para atender y resolver una queja o reclamo es..

9

Un procedimiento para atender y resolver una queja o reclamo es..

10

¿Que busca la clientela que tiene una queja o reclamo?

11

¿por que son importantes las quejas o sugerencias?

 
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