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Froggy Jumps
Froggy Jumps

Departamento de Grupos y Convenciones

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Departamento de Grupos y Convenciones

Froggy Jumps

Played 6
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About this activity

quiz operacion del servicio de hospedaje

Created by

41Pau González
41Pau González
Mexico

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Departamento de Grupos y Convenciones
 

Froggy Jumps

Departamento de Grupos y ConvencionesOnline version

quiz operacion del servicio de hospedaje

by 41Pau González
1

1. ¿Cuál es el objetivo principal del departamento de grupos y convenciones?

2

¿Por qué es importante este departamento dentro de un hotel?

3

¿Cuál de los siguientes puestos se encarga de la organización directa del evento?

4

¿Qué significa que un evento tenga calidad?

5

¿Cuál es un elemento clave para garantizar la calidad en eventos?

6

¿Qué documento se utiliza para especificar todos los detalles del evento?

7

¿Cuál es el primer paso en el flujo de operación del departamento?

8

¿Para qué sirve la capacitación del personal?

9

¿Qué tipo de capacitación incluye el manejo de quejas y atención al cliente?

10

¿Qué sucede si falla la coordinación durante un evento?

 
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