New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Yes or No
Yes or No

Excellent Customer Service

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Excellent Customer Service

Yes or No

Played 1
Create copy

About this activity

Top-notch service quiz

Created by

Toriq
Toriq
Japan

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Excellent Customer Service
 

Excellent Customer ServiceOnline version

Top-notch service quiz

by Toriq
1

Personalizing solutions increases customer satisfaction.

2

Prompt responses reduce customer frustration.

3

Ignoring customer feedback strengthens trust.

4

Standing far from the customer creates comfort.

5

Excellent service starts with a friendly greeting.

6

Overcomplicating the solution saves time.

7

Rushing the conversation improves accuracy.

8

Customer service is only about price.

9

Following up after a service shows care.

10

Listening carefully helps understand customer needs.

11

Questions will be in English as specified by the language setting.

12

The new questions will be completely unrelated to the course topic.

13

The questions should be intentionally misleading in every item.

14

Excellent service delays responses if the customer is upset.

15

Excellent service personalizes interactions by using customer history.

16

Excellent service measures success solely by quick response time, ignoring resolution quality.

17

Excellent service trains staff to remain calm and empathetic during problems.

18

Excellent service answers customer questions promptly and accurately.

19

Excellent service always offers the same solution to every customer.

20

Excellent service anticipates needs and offers assistance before being asked.

21

Excellent service relies only on scripts and never personalizes.

22

Excellent service never makes a mistake and never needs to apologize.

23

Excellent service follows up with customers after a resolution.

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.