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Froggy Jumps
Froggy Jumps

Atención al usuario en salud

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Atención al usuario en salud

Froggy Jumps

(1)
Played 42
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About this activity

Guía de atención al usuario en salud

Created by

maria del pilar viancha castro
maria del pilar viancha castro
Colombia

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Atención al usuario en salud
 

Froggy Jumps

Atención al usuario en saludOnline version

Guía de atención al usuario en salud

by maria del pilar viancha castro
1

¿Cuál es la habilidad más importante para una buena atención al usuario en salud?

2

¿Qué debes hacer para resolver una queja del paciente de forma efectiva?

3

Al recibir a un paciente, ¿qué actitud promueve una experiencia positiva?

4

¿Qué representa una comunicación clara en el área de salud?

5

Ante un conflicto entre paciente y personal, ¿qué debe hacer el profesional?

6

¿Qué elemento facilita la atención centrada en la persona?

7

En la atención al usuario, ¿qué indica una buena gestión de tiempos?

8

¿Qué punto fomenta la seguridad del paciente en servicios de salud?

9

¿Cómo debe gestionarse la confidencialidad del paciente?

10

¿Qué acción mejora la experiencia del usuario en dispositivos de salud digital?

 
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