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Comunicación No Verbal en la Atención al Ciudadano

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Comunicación No Verbal en la Atención al Ciudadano

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Reconocer la importancia de la comunicación no verbal en la atención al ciudadano y comprender cómo los gestos, expresiones, postura y lenguaje corporal influyen en la percepción del servicio público.

Created by

Cesar Alejandro
Cesar Alejandro
Colombia

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Comunicación No Verbal en la Atención al Ciudadano
 

Comunicación No Verbal en la Atención al CiudadanoOnline version

Reconocer la importancia de la comunicación no verbal en la atención al ciudadano y comprender cómo los gestos, expresiones, postura y lenguaje corporal influyen en la percepción del servicio público.

by Cesar Alejandro
QR
1

¿Qué puede transmitir una adecuada comunicación no verbal?

2

¿Cuál es un ejemplo de comunicación no verbal positiva?

Explicación

La comunicación no verbal adecuada ayuda a proyectar una actitud profesional y cercana hacia el ciudadano.

Una postura adecuada y un tono cordial ayudan a transmitir respeto y profesionalismo durante la atención.