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Froggy Jumps
Froggy Jumps

Era del Servicio y Cliente

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Era del Servicio y Cliente

Froggy Jumps

Played 117
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About this activity

Conexión y roles en el servicio

Created by

MARLON MENDEZ
MARLON MENDEZ
Colombia

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Era del Servicio y Cliente
 

Froggy Jumps

Era del Servicio y ClienteOnline version

Conexión y roles en el servicio

by MARLON MENDEZ
1

Qué es la Era del Servicio según el texto?

2

Qué caracteriza una conexión Exitosa e Interacción?

3

Qué rol describe: es un cliente potencial que ha mostrado interés y cumple criterios, pero no ha transacción?

4

Quién realiza el acto de compra y paga, sin necesariamente disfrutar el beneficio?

5

Qué significa Consumidor en el contexto del servicio deportivo?

6

Qué caracteriza la UX según el texto?

 
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