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Crossword Puzzle
Crossword Puzzle

Vocabulario de Servicio al Cliente

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G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan
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Vocabulario de Servicio al Cliente
 

Crossword Puzzle

Vocabulario de Servicio al ClienteOnline version

Términos clave para atención al usuario

by Haisber Rodriguez
1

Proceso de escuchar y resolver dudas del usuario.

2

Capacidad de entender y compartir las emociones del cliente.

3

Trato amable y respetuoso para favorecer la experiencia.

4

Acción de solucionar un problema o reclamación.

5

Contacto posterior para asegurar la satisfacción.

6

Actuar con anticipación para prevenir conflictos.

7

Disposición para atender clientes en todo momento.

8

Estándares altos de servicio y cumplimiento de promesas.

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