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Froggy Jumps
Froggy Jumps

Pelayanan Prima: Kuis Pelayanan

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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Pelayanan Prima: Kuis Pelayanan

Froggy Jumps

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About this activity

Uji kemampuan layanan pelanggan

Created by

Ari Belajar
Ari Belajar
Indonesia

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Pelayanan Prima: Kuis Pelayanan
 

Froggy Jumps

Pelayanan Prima: Kuis PelayananOnline version

Uji kemampuan layanan pelanggan

by Ari Belajar
1

Apa arti utama pelayanan prima dalam interaksi pelanggan?

2

Hal apa yang termasuk unsur empati dalam pelayanan?

3

Bagaimana cara menanggapi keluhan pelanggan dengan baik?

4

Mengapa bahasa tubuh penting dalam pelayanan prima?

5

Apa tindakan yang tidak sesuai dengan pelayanan prima?

6

Kapan waktu terbaik untuk menanggapi pertanyaan pelanggan?

7

Apa peran produk penunjang (brosur, portal, FAQ) dalam pelayanan?

8

Bagaimana cara menjaga konsistensi layanan pelanggan?

9

Apa pentingnya follow-up setelah pelayanan?

10

Bagaimana cara menilai efektivitas pelayanan prima?

 
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