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Crossword Puzzle
Crossword Puzzle

Public Administration Vocabulary MAJO

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Public Administration Vocabulary MAJO

Crossword Puzzle

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About this activity

This activity consists of solving a crossword puzzle related to concepts of public service and customer service. Through the clues, students must identify and correctly write the corresponding words, strengthening their vocabulary and understanding of important terms in the field of public services and user attention.

Created by

María José Rivera
María José Rivera
Colombia

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Public Administration Vocabulary MAJO
 

Crossword Puzzle

Public Administration Vocabulary MAJOOnline version

This activity consists of solving a crossword puzzle related to concepts of public service and customer service. Through the clues, students must identify and correctly write the corresponding words, strengthening their vocabulary and understanding of important terms in the field of public services and user attention.

by María José Rivera
1

Services provided by the government to meet the needs of citizens, such as education, healthcare, transportation, and security.

2

A person who works for the government and serves the community through public institutions.

3

An organization or institution that belongs to the government and is responsible for providing services or carrying out public functions.

4

A citizen is a member of a country with rights and duties. A user is a person who uses or receives a service.

5

Assistance and attention given to people before, during, and after receiving a service or buying a product.

6

Different ways through which people can access services, such as in person, online, by phone, or by email.

7

A service provided through the internet, allowing users to complete procedures or get information digitally.

8

A service provided through the internet, allowing users to complete procedures or get information digitally.

9

Service that is efficient, respectful, timely, and meets the needs of users.

10

The level of happiness or approval a user feels after receiving a service.

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