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Verdadero o Falso: Horts Schulze

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Verdadero o Falso: Horts Schulze

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About this activity

Quiz sobre Horts Schulze

Created by

Elias Diaz
Elias Diaz
Argentina

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Verdadero o Falso: Horts Schulze
 

Verdadero o Falso: Horts SchulzeOnline version

Quiz sobre Horts Schulze

by Elias Diaz
1

Se le atribuye un enfoque de servicio excepcional en la hospitalidad.

2

Horst Schulze fue una figura clave en transformar el servicio de lujo en algo más personalizado y anticipado.

3

El “Credo” de Ritz-Carlton se enfocaba en priorizar las necesidades del empleado por encima del huésped.

4

Horst Schulze es reconocido por su trayectoria en la industria hotelera.

5

Horst Schulze ha estado asociado con la fundación de una cadena de hoteles.

6

Schulze creía que la experiencia del huésped dependía más del precio de la habitación que del servicio del personal.

7

El premio Malcolm Baldrige se relaciona con calidad en gestión empresarial y también en hotelería.

 
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