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Crossword Puzzle
Crossword Puzzle

Kruiswoordraadsel – Herhaling Les 2

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Kruiswoordraadsel – Herhaling Les 2

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About this activity

Herhaling van Les 2. Los het kruiswoordraadsel op met commerciële begrippen en kerntechnieken in NL–FR–EN.

Created by

anniek
anniek
Belgium

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Kruiswoordraadsel – Herhaling Les 2
 

Crossword Puzzle

Kruiswoordraadsel – Herhaling Les 2Online version

Herhaling van Les 2. Los het kruiswoordraadsel op met commerciële begrippen en kerntechnieken in NL–FR–EN.

by anniek
1

NL: Je luistert aandachtig en reageert op wat de klant zegt. FR: Vous écoutez activement. EN: You listen actively.

2

NL: Je herhaalt in je eigen woorden wat de klant bedoelt. FR: Vous reformulez. EN: You restate what the customer means.

3

NL: Je laat zien dat je de klant begrijpt. FR: Vous montrez que vous comprenez le client. EN: You show that you understand the customer.

4

NL: Je legt uit waarom het product waardevol is. FR: Vous expliquez la valeur. EN: You explain the added value.

5

NL: Wat maakt het product goed? FR: Les avantages. EN: The benefits.

6

NL: Redenen waarom het product past. FR: Arguments. EN: Reasons why it fits.

7

Een andere optie voorstellen

8

NL: Netjes en vriendelijk afronden. FR: Terminer professionnellement. EN: Close professionally.

9

NL: Gemaakt om lang mee te gaan. FR: Conçu pour durer. EN: Built to last.

10

NL: Makkelijk te gebruiken. FR: Facile à utiliser. EN: Easy to use.

11

NL: Verbruikt minder energie. FR: Consomme moins d’énergie. EN: Uses less energy.

12

NL: 2 jaar zekerheid. FR: Garantie de 2 ans. EN: 2‑year warranty.

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