New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Crossword Puzzle
Crossword Puzzle

PRE-TURNO 15/05/2026 FIDELIZACIÓN

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

PRE-TURNO 15/05/2026 FIDELIZACIÓN

Crossword Puzzle

(4)
Played 13
Create copy

About this activity

🚀 Pon a prueba tus conocimientos y demuestra que eres un verdadero crack en retención.

Created by

FORMACION VENTAS
FORMACION VENTAS
Colombia

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
PRE-TURNO 15/05/2026 FIDELIZACIÓN
 

Crossword Puzzle

PRE-TURNO 15/05/2026 FIDELIZACIÓNOnline version

🚀 Pon a prueba tus conocimientos y demuestra que eres un verdadero crack en retención.

by FORMACION VENTAS
1

Mensaje obligatorio en llamadas sin contacto para identificar la llamada de Compensar. 📩📱

2

Casos que al finalizar el mes deben quedar gestionados o cerrados. 📅✅

3

Tipificación de llamada donde el usuario responde, pero no puede atender. 📞🚫

4

Validación que se debe hacer en llamadas Inboud o Outbound y es obligatorio.

5

Servicio con tarifa de $20.840 anuales...

6

La cobertura de hasta USD 15.000 es por el....

7

+ 576013299435 es la _______________

8

Acción que se realiza en Caja cuando se cambia de categoría D a categoría A. 🔄📋

9

Usuario retirado el 28/02/2026 aplica para_______

10

Usuario retirado el 31/01/2026 con un año de antiguedad, aplica para:

11

Proceso cuyo objetivo es lograr que el usuario desista del traslado, resaltando los beneficios💙🔄

12

Beneficio de congelamiento del contrato que aplica una única vez y tiene 1duración máxima de 6 meses

13

Proceso aplicado por viaje al exterior que requiere pago directo, cuota anticipada ✈️📋

14

Acción comercial y empática para evitar el retiro del usuario del Plan Complementario. 🤝✨

15

Pronunciar claramente vocales y consonantes para brindar información entendible. 🗣️✨

13
2
8
10
5
6
15
7
9
14
11
3
4
1
12
 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.