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Video Quiz

Cierre Correcto de la Atención y Seguimiento al Ciudadano

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Cierre Correcto de la Atención y Seguimiento al Ciudadano

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(3)
Played 15 %Accuracy 90 Average time 03:00
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About this activity

Comprender la importancia de cerrar adecuadamente una atención al ciudadano y reconocer el valor del seguimiento como parte de una atención pública responsable, clara y orientada a la satisfacción ciudadana.

Created by

Cesar Alejandro
Cesar Alejandro
Colombia

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Cierre Correcto de la Atención y Seguimiento al Ciudadano
 

Cierre Correcto de la Atención y Seguimiento al CiudadanoOnline version

Comprender la importancia de cerrar adecuadamente una atención al ciudadano y reconocer el valor del seguimiento como parte de una atención pública responsable, clara y orientada a la satisfacción ciudadana.

by Cesar Alejandro
QR
1

¿Por qué es importante cerrar adecuadamente una atención?

2

¿Cuál de las siguientes frases es adecuada para cerrar una atención?

Explicación

Un cierre adecuado permite confirmar que el ciudadano comprendió la información y conoce los pasos siguientes.

Preguntar si el ciudadano tiene otra inquietud demuestra disposición de servicio y permite cerrar la atención de manera respetuosa.

 
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