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The Sales Policy Verdict

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Choose the correct Do's and Don'ts under the sales guidelines.

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The Sales Policy Verdict
 

The Sales Policy VerdictOnline version

Choose the correct Do's and Don'ts under the sales guidelines.

by Chaithra Salian
1

Immediately start pitching without understanding the customer’s intent.

2

Offer above 30% without approval documentation

3

Recommend repurchasing a new hosting plan or sending backups to encourage repurchase when customers contact regarding a high renewal price.

4

After purchasing, ensure that everything is configured correctly and that the setup goes smoothly.

5

Provide a renewal discount when the customer has not requested one.

6

Explain the features, benefits, pricing structure (signup vs renewal), and terms in detail before processing the payment.

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