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Froggy Jumps
Froggy Jumps

Atendimento ao Público para Jovens

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Atendimento ao Público para Jovens

Froggy Jumps

Played 2
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About this activity

Guia rápido de atendimento

Created by

Ricarrdo Modesto
Ricarrdo Modesto
Brazil

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Atendimento ao Público para Jovens
 

Froggy Jumps

Atendimento ao Público para JovensOnline version

Guia rápido de atendimento

by Ricarrdo Modesto
1

Qual é o primeiro passo ao atender alguém com dúvida?

2

Por que é importante manter contato visual durante a conversa?

3

Como pedir desculpas quando ocorre um erro no serviço?

4

O que fazer se não souber a resposta de imediato?

5

Qual é a atitude ideal ao lidar com clientes irritados?

6

Como usar a linguagem simples com o público geral?

7

Qual é o papel da cortesia no atendimento?

8

O que indicar quando uma sessão é interrompida?

9

Como coletar feedback de forma eficiente?

10

Qual é a importância de respeitar a diversidade no atendimento?

 
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