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Froggy Jumps
Froggy Jumps

Atención al Cliente en el Bar Escolar

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Atención al Cliente en el Bar Escolar

Froggy Jumps

(1)
Played 30 %Accuracy 86 Average time 02:10
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About this activity

Curso de excelencia y respeto

Created by

CIFC CENTRO INTEGRAL DE FORMACIÓN Y CAPACITACIÓN
CIFC CENTRO INTEGRAL DE FORMACIÓN Y CAPACITACIÓN
Ecuador

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Atención al Cliente en el Bar Escolar
 

Froggy Jumps

Atención al Cliente en el Bar EscolarOnline version

Curso de excelencia y respeto

by CIFC CENTRO INTEGRAL DE FORMACIÓN Y CAPACITACIÓN
1

¿Qué es?

2

¿Qué comunica un mostrador o vitrina lleno de migas o manchas de jugo?

3

¿Cuál es la meta de la dinámica “Ponte en sus zapatos”?

4

¿Qué fundamentos funcionan como principios del servicio en el bar escolar?

5

Según el material, ¿qué idea resume la frase “El servicio al cliente empieza por el respeto”?

6

¿Cómo influye el lenguaje corporal en la atención?

7

¿Qué debemos hacer cuando un producto se termina y el cliente nos solicita de imadiato?

8

9. ¿Cómo atender a un cliente difícil?

9

¿Cómo influye el buen servicio al cliente en la imagen del bar escolar?

10

¿Cómo atenderías a un profesor con poco tiempo?

11

¿Qué actitud debe tener el personal bajo presión?

 
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