Controlling Essentials Quiz

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Key concepts of management control

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NURUL AZLINDA CHEK TALIB

Malaysia

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Froggy Jumps Controlling Essentials QuizOnline version Key concepts of management control by NURUL AZLINDA CHEK TALIB 1 What are the four steps of the controlling process? a Plan, execute, review, report b Define goals, monitor, adjust, terminate c Set standards, measure, compare, take corrective action 2 Which type of control occurs before operations begin? a Feedforward control b Concurrent control c Feedback control 3 What does concurrent control focus on? a Outputs after completion b Processes and workflows during operations c Standards before starting 4 An example of output control is which of the following? a Live dashboards on the floor b ROI or customer satisfaction targets c SOP adherence 5 What is clan (cultural) control primarily based on? a Rules and procedures only b Shared values and norms guiding behavior c External rewards and punishments 6 Which level is responsible for strategic control in an organization? a Strategic control (top management) b Operational control (front-line) c Managerial control (middle management) 7 What is the purpose of feedback control? a Control during real-time operations b Improve future performance after activities are completed c Prevent problems before they occur 8 Which system is famous for TPS, JIT, and Jidoka? a Total Quality Management b Six Sigma System c Toyota Production System 9 Which type of organizational control helps ensure safety and consistency through rules? a Output control b Clan control c Behavioral control 10 What risk can arise from sole reliance on output control? a Gaming the system or unethical shortcuts b Improved morale c Faster decision making

Froggy Jumps

Controlling Essentials QuizOnline version

Key concepts of management control

by NURUL AZLINDA CHEK TALIB

What are the four steps of the controlling process?

Plan, execute, review, report

Define goals, monitor, adjust, terminate

Set standards, measure, compare, take corrective action

Which type of control occurs before operations begin?

Feedforward control

Concurrent control

Feedback control

What does concurrent control focus on?

Outputs after completion

Processes and workflows during operations

Standards before starting

An example of output control is which of the following?

Live dashboards on the floor

ROI or customer satisfaction targets

SOP adherence

What is clan (cultural) control primarily based on?

Rules and procedures only

Shared values and norms guiding behavior

External rewards and punishments

Which level is responsible for strategic control in an organization?

Strategic control (top management)

Operational control (front-line)

Managerial control (middle management)

What is the purpose of feedback control?

Control during real-time operations

Improve future performance after activities are completed

Prevent problems before they occur

Which system is famous for TPS, JIT, and Jidoka?

Total Quality Management

Six Sigma System

Toyota Production System

Which type of organizational control helps ensure safety and consistency through rules?

Output control

Clan control

Behavioral control

What risk can arise from sole reliance on output control?

Gaming the system or unethical shortcuts

Improved morale

Faster decision making

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Controlling Essentials Quiz

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Controlling Essentials QuizOnline version

by NURUL AZLINDA CHEK TALIB

What are the four steps of the controlling process?

Which type of control occurs before operations begin?

What does concurrent control focus on?

An example of output control is which of the following?

What is clan (cultural) control primarily based on?

Which level is responsible for strategic control in an organization?

What is the purpose of feedback control?

Which system is famous for TPS, JIT, and Jidoka?

Which type of organizational control helps ensure safety and consistency through rules?

What risk can arise from sole reliance on output control?

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