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Caso NovaPlus: protocolo empresarial

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Caso NovaPlus: protocolo empresarial

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Caso práctico de protocolo y etiqueta

Created by

jimmy chacon
jimmy chacon
Costa Rica

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Caso NovaPlus: protocolo empresarial
 

Caso NovaPlus: protocolo empresarialOnline version

Caso práctico de protocolo y etiqueta

by jimmy chacon
1

El problema inicial incluía mala atención a visitantes y atrasos en reuniones.

2

La empresa ficticia Corporación Ejecutiva NovaPlus está ubicada en Escazú, Costa Rica.

3

Laura fue asignada como asistente ejecutiva para reorganizar procesos de protocolo.

4

El caso concluye sin mejoras en la imagen corporativa.

5

No hubo cambios en correos electrónicos.

6

Las reuniones iniciaban siempre a tiempo sin necesidad de preparación.

7

Se creó un protocolo interno para reuniones con confirmación de asistentes y revisión de equipo.

8

La atención telefónica de NovaPlus ya era impecable desde el inicio.

 
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