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Hub de Calidad

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Hub de Calidad

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Hub de Calidad

Created by

Elena Cedeño Gallego
Elena Cedeño Gallego
Colombia

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Hub de Calidad
 

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Hub de CalidadOnline version

Hub de Calidad

by Elena Cedeño Gallego
1

Cuando desde el dolor del cliente identificamos los motivos técnicos , comerciales o administrativos que generan una afectación , estamos realizando un correcto .

2

Desde los ciclos de nuestro identificamos la causa raíz , considerando los impactos en experiencia del cliente , legales , regulatorios , operativos y reputacionales medimos los riesgos y generamos los que nos permitan fortalecer nuestros y .

3

Todos somos parte de una , cuando atendemos oportunamente las desde canales , dash de información , procesos logramos un Impacto significativo en clientes , , facturación , cartera y operación , por ejemplo :

1 . Evitamos respuestas a casos fuera de plazo y posible aplicación de Art .
2 . Evitamos errores de de pagos y convenios
3 . Evitamos incumplimientos ante entes de control como la
4 . Evitamos y costos operativos

 
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