Change Management: Resistance

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Overcoming resistance to change

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Amy

United States

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Change Management: Resistance


Froggy Jumps Change Management: ResistanceOnline version Overcoming resistance to change by Amy 1 What is resistance? a Employees refusing to work b A natural reaction to uncertainty and change c Intentional sabotage of projects 2 Which of the following is a common reason people resist change? a Too much free time b Excessive confidence c Fear of the unknown 3 Which behavior is an example of verbal resistance? a Procrastination b Increased productivity c Complaining frequently 4 How should resistance be viewed? a An obstacle to defeat b Information c Frustrating 5 What is a practical way to address uncertainty during change? a Delay training b Provide frequent status updates c Reduce communication 6 Which support method can help reduce fear during change? a Withholding information b Training and Q&A sessions c Reducing employee involvement 7 Why might someone cling to old processes? a They enjoy creating conflict b They are always opposed to improvement c Familiar routines feel safe and comfortable 8 A team member becomes unusually quiet during meetings and avoids participating in discussions. What may be happening? a They fully support the change b They are trying to become a supervisor c They may feel overwhelmed or uncertain 9 What role does training play in reducing resistance? a Builds competence and confidence b Increases workload without aid c Keeps status quo 10 A resistant employee begins contributing during meetings after being invited to help test a new process. Which strategy was used? a Invite participation b Negotiation c Ignoring resistance 11 Which resistance signal may indicate disengagement? a Low attendance at meetings b Active participation c High performance 12 Employees begin spreading rumors because they feel uninformed. Which strategy would BEST address this? a Proactive communication and addressing concerns b Reduce communication c Remove employees from meetings 13 An employee says: “Nobody asked for our input anyway.” What may be contributing to their resistance? a Excessive training opportunities b Feeling excluded from the process c Too much organizational trust 14 A supervisor shares data showing how the new process will reduce duplicate work and improve reporting. Which strategy is this? a Invite participation b Use support networks c Deploy hard facts and data 15 A supervisor reminds their team: “Your feedback is helping improve the process before Go-Live.” What message does this reinforce? a Resistance should be hidden b Testing delays implementation c Employee input matters

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Change Management: Resistance

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Change Management: ResistanceOnline version

by Amy

What is resistance?

Which of the following is a common reason people resist change?

Which behavior is an example of verbal resistance?

How should resistance be viewed?

What is a practical way to address uncertainty during change?

Which support method can help reduce fear during change?

Why might someone cling to old processes?

A team member becomes unusually quiet during meetings and avoids participating in discussions. What may be happening?

What role does training play in reducing resistance?

A resistant employee begins contributing during meetings after being invited to help test a new process. Which strategy was used?

Which resistance signal may indicate disengagement?

Employees begin spreading rumors because they feel uninformed. Which strategy would BEST address this?

An employee says: “Nobody asked for our input anyway.” What may be contributing to their resistance?

A supervisor shares data showing how the new process will reduce duplicate work and improve reporting. Which strategy is this?

A supervisor reminds their team: “Your feedback is helping improve the process before Go-Live.” What message does this reinforce?