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Crossword Puzzle
Crossword Puzzle

Crucigrama: Importancia del Servicio al Cliente

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Crucigrama: Importancia del Servicio al Cliente

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About this activity

Conceptos clave sobre el servicio al cliente

Created by

Yury Andrea Garavito Bedoya
Yury Andrea Garavito Bedoya
Colombia

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Crucigrama: Importancia del Servicio al Cliente
 

Crossword Puzzle

Crucigrama: Importancia del Servicio al ClienteOnline version

Conceptos clave sobre el servicio al cliente

by Yury Andrea Garavito Bedoya
1

actitud de atender y resolver las necesidades del usuario.

2

capacidad de comprender y compartir los sentimientos ajenos.

3

proceso de oír y entender lo que el cliente comunica.

4

acción de contestar o atender una petición.

5

actitud respetuosa y educada en el trato.

6

nivel de excelencia percibido en el servicio o producto.

7

estrategias para mantener clientes y favorecer compras repetidas.

8

estado de satisfacción al recibir el servicio o producto.

2
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7
3
6
1
 
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