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Froggy Jumps
Froggy Jumps

Etiqueta telefónica

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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

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If you wish, you can download a demo game here and test its integration:

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Etiqueta telefónica

Froggy Jumps

(1)
Played 2 %Accuracy 95 Average time 01:40
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About this activity

Buenas prácticas y etiqueta telefónica

Created by

EDITH LOPEZ
EDITH LOPEZ
Mexico

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Etiqueta telefónica
 

Froggy Jumps

Etiqueta telefónicaOnline version

Buenas prácticas y etiqueta telefónica

by EDITH LOPEZ
1

Al contestar una llamada profesional, ¿qué frase inicial es adecuada?

2

Si la llamada es personal, ¿qué frase es apropiada al empezar?

3

Antes de transferir una llamada, ¿qué debes hacer?

4

¿Qué tono debe emplearse al teléfono en un entorno profesional?

5

Si no puedes responder de inmediato, ¿qué debes hacer?

6

Qué información debe identificarse al inicio de la llamada?

7

En una llamada de equipo, ¿cómo se deben tomar las notas?

8

¿Qué se debe evitar durante la conversación telefónica?

9

¿Qué señal indica que estás escuchando?

10

Al terminar la llamada, ¿qué es fundamental hacer?

 
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