Assertiveness Essentials

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Learn and practice assertiveness

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Kenneth Carmona

Costa Rica

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Assertiveness Essentials


Froggy Jumps Assertiveness EssentialsOnline version Learn and practice assertiveness by Kenneth Carmona 1 What is assertiveness in communication? a Expressing needs and boundaries respectfully. b Sneaking requests without others noticing. c Always saying yes to others' wishes 2 Which is a key component of assertive behavior? a Waiting to be invited to speak b Avoiding eye contact. c Using clear, direct language. 3 Which tactic is NOT assertive? a Using “I” statements to own feelings b Blaming others for your feelings. c State your needs calmly 4 How should you handle criticism assertively? a Ignore the criticism completely b Respond angrily to prove a point c Acknowledge, respond calmly, set boundaries. 5 What is an assertive response example? a “I feel overwhelmed; I need more time.” b “This is not my problem.” c “You never listen.” 6 Which body language supports assertiveness? a Confident posture and steady eye contact. b Slouched shoulders and avoiding gaze c Fidgeting and quick glances away 7 Which is a common barrier to assertiveness? a Always saying what you think b Fear of conflict or rejection. c Overconfidence in every situation 8 When is it appropriate to say no assertively? a Only when you dislike the person b Only in personal matters c When a request conflicts with your boundaries or values. 9 What should you do after making an assertive request? a Repeat your request louder b Ignore their reply c Pause and listen to the other person’s response. 10 Which mindset supports ongoing assertiveness? a Only win-lose outcomes matter b View needs as valid and negotiable. c Needs are unimportant 11 What are the modes? a Aggression, Submissiveness, Assertiveness b The classic way to define Assertiveness is to contrast it with its two “side-kicks”. c Submissiveness is equally easily defined as a way of behaving that denies us our own rights. 12 1. What is assertiveness? a Aggressive dominance over others b Passive submission to others c Standing up for personal rights and expressing thoughts, feelings and beliefs in direct, honest and 13 2. What are the modes? a Passive, Aggressive, Assertive b Aggressive, Non-assertive (submissive), and Assertive. c Open, Closed, Neutral 14 3. What does aggressive behavior mean? a Being shy and quiet b Always yielding to others c Getting your own way no matter what; winning at all costs; loud, abusive, and disrespectful. 15 4. What does non assertion mean? a Violating one’s own rights by not expressing honest feelings; letting others violate you. b Expressing every thought freely c Always saying yes to everything 16 5. What does assertive behavior mean? a Taking control by force b Avoiding all conflict c Standing up for your rights while respecting others’ rights. 17 6. Mention and explain the facets of assertiveness. a Time management; Budgeting; Marketing b Physical strength; Aggression; Passivity c Winning and Losing; Assertive Rights; Acting, Speaking, Problem-Solving; Being Nice; Natural Asserti 18 7. Which are the five freedoms? a Freedom to see/hear here-and-now; think; feel; want; imagine self-actualization. b Freedom to ignore others c Freedom to dominate others 19 8. Write the assertive sequence. a LASSIE: Listen, Acknowledge, Say what you think/feel, Say what you’d like to happen, Indicate differ b PFNC: Problem, Feelings, Needs, Consequences c DICE: Describe, Identify, Confront, End 20 9. Mention 3 words to eliminate from your communication. a really; always; never b just; only; try c maybe; sort of; somewhat 21 10. Mention 3 assertive rules at work. a Co-operation over confrontation; Openness over secrecy; Fairness over favoritism b Avoid conflict at all costs; Silence hostile colleagues; Always pressure for your own way

Assertiveness Essentials

Froggy Jumps

About this activity

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Download the paper version to play

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Assertiveness EssentialsOnline version

by Kenneth Carmona

What is assertiveness in communication?

Which is a key component of assertive behavior?

Which tactic is NOT assertive?

How should you handle criticism assertively?

What is an assertive response example?

Which body language supports assertiveness?

Which is a common barrier to assertiveness?

When is it appropriate to say no assertively?

What should you do after making an assertive request?

Which mindset supports ongoing assertiveness?

What are the modes?

1. What is assertiveness?

2. What are the modes?

3. What does aggressive behavior mean?

4. What does non assertion mean?

5. What does assertive behavior mean?

6. Mention and explain the facets of assertiveness.

7. Which are the five freedoms?

8. Write the assertive sequence.

9. Mention 3 words to eliminate from your communication.

10. Mention 3 assertive rules at work.