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Crossword Puzzle
Crossword Puzzle

servicio al cliente

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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

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If you wish, you can download a demo game here and test its integration:

Get Academic Plan

servicio al cliente

Crossword Puzzle

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About this activity

Conceptos clave de servicio

Created by

carolin medina
carolin medina
Colombia

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servicio al cliente
 

Crossword Puzzle

servicio al clienteOnline version

Conceptos clave de servicio

by carolin medina
1

Persona que compra o utiliza un producto o servicio.

2

Atención o ayuda que una empresa ofrece al cliente.

3

Progreso de ayudar y resolver dudas de los clientes.

4

Sistema que organiza la información y relación con los clientes.

5

Nivel de felicidad del cliente con el servicio recibido.

6

Estrategias para que el cliente siga comprando en la empresa.

7

Intercambio de información entre empresa y cliente.

8

Capacidad de entender las necesidades y sentimientos del cliente.

9

Expresión de inconformidad de un cliente.

10

Solicitud del cliente para solucionar un problema.

11

Control y revisión de la atención brindada al cliente.

12

Conjunto de información almacenada sobre clientes.

13

Actividad de ofrecer y comercializar productos o servicios.

14

Ayuda técnica o asistencia que recibe el cliente.

15

Preferencia constante de un cliente hacia una marca o empresa.

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4
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