Good Business Ethics Challenge

Froggy Jumps

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Colorful classroom quiz game

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Vishali Sankar

Trinidad and Tobago

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Good Business Ethics Challenge


Froggy Jumps Good Business Ethics ChallengeOnline version Colorful classroom quiz game by Vishali Sankar 1 Honesty means telling the truth to customers. a False b True c Sometimes 2 Is it okay to lie to customers to make a sale? a True b Not sure c False 3 What is an example of fair treatment of customers? a Giving correct change b Ignoring customers c Cheating customers 4 Respect means listening to others. a True b False c Sometimes 5 Which action shows good customer service? a Delaying help b Rude reply c Clear communication 6 Which scenario is unethical? a Spoiled food being sold b Clean store c Helpful cashier 7 What is the role of responsibility in business? a Blaming others b Owning mistakes and doing your job c Hiding errors 8 A smile is part of good customer service. a False b True c Sometimes 9 What should a store do with bad feedback? a Blame customers b Acknowledge and improve c Ignore it 10 In the speed round, which practice earns quick points? a Honest quick answers b Dishonest shortcuts c Delays 11 What is the primary goal of business ethics in customer interactions? a To build trust through fair and honest conduct b To avoid any customer feedback c To maximize short-term profits 12 Which action best demonstrates good service? a Blaming the customer for the issue b Ignoring complaints unless paid for the fix c Listening actively to resolve a concern 13 Which principle ensures product integrity for customers? a Secret discounts only for loyal customers b Overpromising features to boost sales c Honest labeling and accurate claims 14 What should an employee do when unsure about a policy? a Ignore the policy and proceed b Make up a policy on the spot c Ask for guidance from a supervisor 15 How can a company show respect for diverse customers? a Offer inclusive products and language b Use jargon that confuses first-time buyers c Only market to the majority group 16 Which action is a sign of ethical pricing? a Hidden surcharges revealed at checkout b Random price changes after purchase c Clear, upfront pricing with no hidden fees 17 What is the role of feedback in service quality? a To reduce customer contact b To assign blame only c To learn and improve processes 18 Why is product transparency important? a It builds customer confidence and loyalty b It removes the need for warranties c It saves marketing costs 19 What should an employee do if a mistake occurs with an order? a Hide the mistake to avoid blame b Acknowledge, apologize, and fix it promptly c Blame the customer for the error 20 Which practice supports sustainable business ethics? a Maximizing waste to cut costs b Ignoring supplier labor standards c Sourcing materials responsibly 21 How can a company ensure good service after a sale? a Provide clear follow-up support and guarantees b Delay responses to save time c Limit support to paid plans 22 What is ethical conflict of interest in product sales? a Disclosing all affiliations always b Promoting a product for personal gain without disclosure c Selling only what customers request 23 Which behavior fosters employee product knowledge? a Regular training on features and benefits b Avoiding product details to simplify talking points c Relying on outdated manuals 24 How should sensitive customer data be handled? a Store it unsecured for quick access b Protect it and share only with consent c Sell data to partners for profit 25 What is the impact of consistent service quality? a Only raises costs b Increases repeat business and referrals c Has little effect on reputation 26 Which attitude supports ethical product recommendations? a Recommend what truly benefits the customer b Push best-selling items regardless of fit c Avoid discussing potential downsides

Good Business Ethics Challenge

Froggy Jumps

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Good Business Ethics ChallengeOnline version

by Vishali Sankar

Honesty means telling the truth to customers.

Is it okay to lie to customers to make a sale?

What is an example of fair treatment of customers?

Respect means listening to others.

Which action shows good customer service?

Which scenario is unethical?

What is the role of responsibility in business?

A smile is part of good customer service.

What should a store do with bad feedback?

In the speed round, which practice earns quick points?

What is the primary goal of business ethics in customer interactions?

Which action best demonstrates good service?

Which principle ensures product integrity for customers?

What should an employee do when unsure about a policy?

How can a company show respect for diverse customers?

Which action is a sign of ethical pricing?

What is the role of feedback in service quality?

Why is product transparency important?

What should an employee do if a mistake occurs with an order?

Which practice supports sustainable business ethics?

How can a company ensure good service after a sale?

What is ethical conflict of interest in product sales?

Which behavior fosters employee product knowledge?

How should sensitive customer data be handled?

What is the impact of consistent service quality?

Which attitude supports ethical product recommendations?