Hotel Receptionist Formal Phrases

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Formal hotel English quiz

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elisa perin

Italy

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1	elisa perin May 27, 2026	% 0	01:47

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Froggy Jumps Hotel Receptionist Formal PhrasesOnline version Formal hotel English quiz by elisa perin 1 Which phrase would you use to request a guest's passport at check-in? a Passport now, please. b Give me your passport, thank you. c May I have your passport, please? 2 How should you request the credit card used to guarantee the reservation? a Show me any card you have. b Could you please present the credit card used to guarantee your reservation? c Use this card to pay now. 3 What phrase informs guests of breakfast hours in a formal way? a Breakfast is ready now. b Breakfast is served from 6:30 to 10:00 a.m. c Breakfast is at 12. 4 Which polite question checks guest satisfaction at checkout? a I hope you enjoyed your stay with us. b Hope you had a good stay. c Did you like our hotel? 5 Which is a courteous way to acknowledge the guest’s departure and collect the key? a Here’s your key, bye. b Give me your key and leave. c May I return your key to the front desk, please? 6 What is a formal way to ask about incidental charges before departure? a Just leave, we’ll figure it out later. b Would you care to settle any incidental charges before you depart? c Pay for everything now. 7 Which phrase politely confirms room rate and dates at check-in? a Tell us your rate and dates. b What’s the price and when are you staying? c Could you please confirm your room rate and dates? 8 How should you request a guest’s photo ID in a formal tone? a May I see your photo ID, please? b Show me your ID. c Give me your ID now. 9 Which phrase best acknowledges assistance and asks if more help is needed? a Need anything else? b Is there anything else I can assist you with during your stay? c Want more help? 10 What polite line expresses thanks and a safe journey at departure? a Thanks, see you later. b Bye, and have a good trip. c Thank you for staying with us; have a pleasant journey.

Froggy Jumps

Hotel Receptionist Formal PhrasesOnline version

Formal hotel English quiz

by elisa perin

Which phrase would you use to request a guest's passport at check-in?

Passport now, please.

Give me your passport, thank you.

May I have your passport, please?

How should you request the credit card used to guarantee the reservation?

Show me any card you have.

Could you please present the credit card used to guarantee your reservation?

Use this card to pay now.

What phrase informs guests of breakfast hours in a formal way?

Breakfast is ready now.

Breakfast is served from 6:30 to 10:00 a.m.

Breakfast is at 12.

Which polite question checks guest satisfaction at checkout?

I hope you enjoyed your stay with us.

Hope you had a good stay.

Did you like our hotel?

Which is a courteous way to acknowledge the guest’s departure and collect the key?

Here’s your key, bye.

Give me your key and leave.

May I return your key to the front desk, please?

What is a formal way to ask about incidental charges before departure?

Just leave, we’ll figure it out later.

Would you care to settle any incidental charges before you depart?

Pay for everything now.

Which phrase politely confirms room rate and dates at check-in?

Tell us your rate and dates.

What’s the price and when are you staying?

Could you please confirm your room rate and dates?

How should you request a guest’s photo ID in a formal tone?

May I see your photo ID, please?

Show me your ID.

Give me your ID now.

Which phrase best acknowledges assistance and asks if more help is needed?

Need anything else?

Is there anything else I can assist you with during your stay?

Want more help?

What polite line expresses thanks and a safe journey at departure?

Thanks, see you later.

Bye, and have a good trip.

Thank you for staying with us; have a pleasant journey.

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Hotel Receptionist Formal Phrases

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Hotel Receptionist Formal PhrasesOnline version

by elisa perin

Which phrase would you use to request a guest's passport at check-in?

How should you request the credit card used to guarantee the reservation?

What phrase informs guests of breakfast hours in a formal way?

Which polite question checks guest satisfaction at checkout?

Which is a courteous way to acknowledge the guest’s departure and collect the key?

What is a formal way to ask about incidental charges before departure?

Which phrase politely confirms room rate and dates at check-in?

How should you request a guest’s photo ID in a formal tone?

Which phrase best acknowledges assistance and asks if more help is needed?

What polite line expresses thanks and a safe journey at departure?

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