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Crossword Puzzle
Crossword Puzzle

Conceptos clave de gestión

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Conceptos clave de gestión
 

Crossword Puzzle

Conceptos clave de gestiónOnline version

Conceptos clave de gestión

by Jaime Salcedo
1

Medición utilizada para evaluar el rendimiento de los procesos internos de la empresa.

2

Indicador que permite medir el desempeño y cumplimiento de procesos.

3

Nivel de permanencia y compromiso de los clientes con la empresa.

4

Métrica que indica el nivel de fidelidad de los clientes durante un periodo determinado.

5

Métrica que mide la frecuencia con la que los clientes dejan de hacer negocios con la empresa.

6

Estrategia que resalta la calidad como ventaja competitiva.

7

Organización de actividades según tiempos de ejecución

8

Recursos económicos asignados para ejecutar tareas del plan de acción.

9

Personas destinadas para cumplir los objetivos y tareas establecidas.

10

Dinero destinado para el desarrollo del plan de acción.

11

Proceso que facilita revisar el progreso de las tareas y objetivos.

12

Desarrollo de las tareas planteadas para cumplir el plan de acción.

13

Resultado que se desea alcanzar en un tiempo determinado.

14

Característica que diferencia a una empresa frente a otras.

6
14
3
9
12
4
10
1
13
2
7
11
5
8
 
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