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You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
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Phrases That Work
 

Phrases That WorkOnline version

Professional phrases for responses

by Hossam
1

Directly accusing the customer of lying will build trust.

2

Listening actively is effective in customer service.

3

Telling the customer "you never listen" helps resolve issues.

4

Using "I" statements reduces blame attribution.

5

Apologizing sincerely can maintain customer trust.

6

Using complex jargon to justify delays is effective.

7

It's better to assign blame to avoid responsibility.

8

Blaming language can calm a tense situation when you are at fault.

9

Avoiding blaming language helps de-escalate angry customers.

10

Focusing on solutions rather than fault improves satisfaction.

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