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Crossword Puzzle
Crossword Puzzle

Paraules clau de la fulla de reclamacions

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Paraules clau de la fulla de reclamacions
 

Crossword Puzzle

Paraules clau de la fulla de reclamacionsOnline version

Vocabulari essencial per a reclamacions

by Anna
1

Escrit formal on es demana una compensació o solució per un servei o producte defectuós.

2

Acte de comunicar a l'autoritat una infracció o un fet il·legal.

3

Persona que compra un producte o contracta un servei per al seu ús personal.

4

Lloc físic (botiga, restaurant, oficina) on es comercialitzen béns o serveis.

5

Retorn dels diners, canvi de producte o indemnització per un dany rebut.

6

Document oficial en format paper (o digital) format per tres còpies de colors.

7

Document comercial que justifica legalment el pagament d'un servei o producte.

8

Sector que inclou bars, hotels i restaurants, molt propens a l'ús d'aquests fulls.

9

Procés voluntari per resoldre el conflicte entre l'empresa i el client amb l'ajuda d'un tercer.

10

El temps límit que té l'empresa per respondre a la reclamació del client (normalment 30 dies).

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